Who we are

Synergy Behavioral Services (the “Company”, “we”, “us” and “our”) respects your privacy and is committed to protecting your privacy through our compliance with this Privacy Policy (the “Policy”). This Policy describes our practices for collecting, using, maintaining, protecting, and disclosing that information and the types of information we collect from you or that you may provide when you visit our website available at www.synergyaba.com as well as any websites and blogs directly owned and/or operated by Synergy ABA (collectively, our “Website”).

What info is collected

We only collect information about you if we have a reason to do so–for example, to provide services, to communicate with you, or to make our services better. We may collect identifiers (ex. address, email address, etc.), personal information (name, signature, social security number, etc.), protected classification characteristics (ex, age, citizenship, ), commercial info (ex. services purchased), internet/network activity (ex. Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.) We may obtain this information

The Contact page of our website contains a web forms that you may choose to use. To complete this form, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number with Area Code
• Address
• Other fields

Collected form data is not made public. Form data is protected and accessed by Positive Reinforcement ABA Therapy, Inc. employees.. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

How is info used

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

The information we gather and that you provide is collected to provide you information and the services you request from our Website, in addition to various other purposes, including, but not limited to:

• providing the information, products and services you request;
• security, credit or fraud prevention purposes;
• providing you with effective customer service;
• providing you with a personalized experience when you use this Website;
• contacting you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
• contacting you with information and notices related to your use of this Website;
• inviting you to participate in surveys and providing feedback to us (in accordance with any privacy preferences you have expressed to us);
• better understanding your needs and interests;
• improving the content, functionality and usability of this Website;
• improving our products and services;
• improving our marketing and promotional efforts; and
• any other purpose identified in an applicable privacy notice, click-through agreement or other agreement between you and us.

The length of time Synergy Behavioral Services intends to retain Personal Information, including sensitive information, is for as long as reasonably necessary to carry out Synergy’s intended business purpose for such information.

Additionally, we may use your information for the following purposes:
SERVING YOU. Our Website collects your Personal Information primarily for the purposes of providing our services to you in accordance with any request you make of us through the Website. The most common use of such Personal Information is to make contact with you in response to your request for information, or provide job search services as identified above.
MOBILE ALERTS. Synergy can send you alerts to any mobile device you choose and designate through our intake documents and website forms.
CUSTOMER SERVICE. Our customer service team may also use your Personal Information in following up to ensure your satisfaction with the Website/service or to answer any questions you might have. We may also compliment your information with commercially or publicly available information for the purposes of better serving you. Should you choose to not receive such marketing, you can unsubscribe or opt out by following the instructions in any such communication.

Who is info shared with

We do not sell or lease your Personal Information to any third party. We may disclose your Personal Information to a third party for a business purpose. When we disclose your Personal Information, we enter into a contract that describes the purpose and requires the recipient to both keep that Personal Information confidential and not use it for any purpose except for the purposes set forth in the contract.

We may disclose your Personal Information for a business purpose to the following categories of third parties:

• Our affiliates;
• Companies disclosed to you at the time you provide the Personal Information; and
• Third party vendors who provide services that enhance our Website, products and services to you (such as vendors for credit card processing, third-party administrators of health solutions, advertising and marketing and customer support).

Except as described in this Policy, we will not share your information with third parties without your notice and consent, unless it is under one of the following circumstances:

Sale of Business or Merger. There are circumstances where the Hopebridge may decide to buy, sell, or reorganize its business in selected countries. Under these circumstances, it may be necessary to share or receive Personal Information with prospective or actual partners or affiliates. In such circumstances, Hopebridge will ensure your information is used in accordance with this Policy.Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Legal Reasons.

We believe that disclosure is reasonably necessary to comply with any applicable law, regulation, subpoena, or court order;

To respond to duly authorized information requests from law enforcement or other governmental authorities;

To enforce our agreements, policies, or the Terms of Use;

To investigate and prevent security threats, fraud, or other malicious activity; or

To respond to an emergency that we believe in good faith requires us to disclose such information to assist in preventing the death or serious bodily injury of any person or Hopebridge employee.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. “SMS consent is not shared with third parties for marketing purposes.”

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Integrity & Security

VIII. Data Integrity and Security
While perfect information security is never possible, the Company has implemented commercially reasonable technical, physical and administrative safeguards to protect your Personal Information against loss, misuse, alteration or destruction. However, we can never promise 100% security. You have a responsibility, as well, to safeguard your information through the proper use and security of any online credentials used to access your Personal Information, such as a username and password. If you believe your credentials have been compromised, please change your password. Please also notify us of any actual or suspected unauthorized use.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

SMS Terms and Conditions

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Synergy Behavioral Services LLC. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. SMS consent is not shared with third parties. Message frequency varies. Message and data rates may apply. See privacy policy at https://synergyaba.com/privacy-policy/ . Message HELP for help. Reply STOP to any message to opt out.